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AI transformation · Operator-led

AI transformation, engineered. Not promised.

We move AI from a slide into production: audit the workflow, build the agent, connect your ERP and data, then operate and measure it. Arabic and English, UAE compliance-aware.

Fixed-scope auditsProduction deploysHuman-in-the-loopYou own the IP
agent · live session
callCustomer · +971 5X XXX XXXX · Arabic
agentصباح الخير، كيف أقدر أساعدك؟
callأحتاج ٤٠ متر مكعب خرسانة جاهزة تتسليم الأحد.
toolinventory.check(concrete, 40m³) → available
toolpricing.quote(contract, distance) → AED 18,400
agentتم تجهيز عرض السعر وإرساله على واتساب. التسليم الأحد ٧ صباحاً.
tool✓ LPO captured · dispatch scheduled · ERP updated
Services

Pick one workflow. Ship it. Scale the pattern.

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AI transformation audit

A two-week diagnostic: workflow and cost baseline, agent opportunity map, data readiness, risk register and a 30-60-90 day plan.

2 weeks · fixed fee
✳

Agentic AI & automation

Digital employees that answer, decide, write and act inside your systems — with approvals where the risk lives.

4–8 weeks per workflow
◉

Voice & WhatsApp agents

Arabic/English call handling, lead qualification, order capture, ERP quoting, WhatsApp and email confirmations.

24/7 operation
▤

AI for finance & ERP

Invoice extraction, VAT support, reconciliation assistance, reporting copilots and SAP / Oracle / RQM Books connectors.

UAE compliance-aware
▣

Custom software & SaaS

Product discovery, web/mobile engineering, multi-tenant SaaS, payments and cloud — built by the team that shipped RQM Books.

Fixed scope or squad
⌁

Data & AI infrastructure

RAG, private cloud, model routing, evaluation, guardrails and cost controls — the plumbing that makes AI reliable.

Production-grade
How it runs

Not a chatbot. A system with hands.

The agent is only useful if it can act: read stock, price a job, create a document, update the ERP, notify a human. We build the tools, guardrails and audit log around it.

Layer 01

Channels

Phone, WhatsApp, email, web and internal chat — Arabic and English.

Layer 02

Reasoning

Model routing, prompt logic, business rules, retrieval and confirmations.

Layer 03

Systems

ERP, CRM, payments, documents, messaging and the data warehouse.

Process

Audit → build → operate.

Discover

Baseline the workflow, systems, data and economics. Choose the highest-return use case.

Week 1–2

Design

Design agent, tools, guardrails, human hand-off and success metrics.

Week 2–3

Build & deploy

Integrate with real systems, test real cases, go live behind a monitored rollout.

Week 3–6

Operate & scale

Measure quality and cost, refine, report the baseline, extend to the next workflow.

Ongoing
Engagement

Start small. Prove value. Expand.

AI audit

2 weeks · fixed fee
  • Opportunity map
  • ROI model
  • Data readiness
  • Build plan

Build sprint

4–8 weeks · fixed scope
  • One production workflow
  • Systems integrated
  • Human approvals
  • Measured baseline

Operate

Monthly retainer
  • Monitoring & evals
  • Prompt/model tuning
  • Cost reporting
  • Next workflow
Enterprise AI

An AI sales & dispatch employee for a UAE industrial group.

A fully autonomous agent for a building-materials group: 24/7 Arabic/English calls, quotes from ERP stock and pricing rules, LPO capture, WhatsApp confirmations and dispatch scheduling — with human approval on exceptions. Proposal and 6-week deployment plan prepared by DIA.

Voice + WhatsAppERP-quotedHuman approval6-week plan
FAQ

Straight answers.

No. We design for data minimisation and private deployment. Your data is used to run your workflows, under the terms of the engagement.

Yes. We build integrations through APIs, database views or secure file exchange, and document them for handover.

You own the code, prompts and data. We can operate the system for you, or hand over with a runbook and infrastructure access.

Live walkthrough

Find the one AI workflow that pays for itself.

45 minutes with the team that builds the product. Bring one workflow and one real report — we'll show you how it runs in RQM Books and what an AI layer would change.